Purls

While in Tucson on business, stopped in Purls looking for unusual yarn. The staff was very friendly and helpful even though a class was starting. A couple of weeks later discovered I did not have enough yarn. Called the store and they…

I've been knitting for only about 3 years, and have gone to Purl's on Broadway exclusively. Everyone there is extremely helpful and friendly. even as a total clueless novice I was welcomed and encouraged. It was a great place before, but…

And it's an improvement. I went in the store a few months ago, and was certainly not overwhelmed with friendliness. They did answer the questions I asked, but it felt kind of cold. I went in there this week for the first time since the…

I've been knitting for 4 years. I've been in both stores a number of times. Sometimes not so friendly or in recent years customer service has been improving. Not a welcome place for browsers or novices. I go there as a last…

I recently became a knitter and found Purls, on Broadway. I find the selection and quality of the yarns fantastic. I have taken several private lessons and look forward to taking many more, the level of instruction is superb. But what…